State Farm® Insurance Agent Natalie Kelley
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Katie Whitney
May 29, 2026
"Natalie Kelley at State Farm provides outstanding customer service. Knowledgeable, responsive, and truly takes the time to make sure everything is clear and handled efficiently. Highly recommend!"
"Katie, thank you for continuing to trust our Roseburg State Farm team. It’s our pleasure to help protect what matters most to you. Natalie Kelley - State Farm Insurance Agent"
Michael Traufler
May 15, 2026
"No worries, no hassle, super friendly, super patient"
"Thank you, Michael! Your feedback is a great reminder of why we love what we do. Thanks for trusting our State Farm team here in Roseburg! Natalie Kelley - State Farm Insurance Agent"
shane hagberg
May 14, 2026
"Get service, always there to help and answer questions."
"Amazing! Thank you, shane. We appreciate your trust in our team and look forward to continuing to serve you as a valued State Farm customer. Natalie Kelley - State Farm Insurance Agent"
steven barlow
May 5, 2026
"Friendly people. They check to see if i have any questions or concerns. Also i saved almost one half per month of what my old insurance company was charging for basically the same coverage. Living on a fixed income, paying that much less per month is a huge savings."
"Thank you for the 5-star review, steven! We’re thrilled to hear you had such a great experience with us here in Roseburg. Natalie Kelley - State Farm Insurance Agent"
Susly A
April 30, 2026
"Very helpful ladies!!! Truly represent a good neighbor. 😊"
"Thank you for highlighting our service, Susly! We’re proud to help our Roseburg neighbors find peace of mind. Natalie Kelley - State Farm Insurance Agent"
John Phillips
April 29, 2026
"It was very easy to get a quote and saved money by bundling my policy. Gelatine handled my account and took care of all the details, which I appreciate"
"Thank you, John, for being a valued part of the State Farm family. We love serving customers like you! Natalie Kelley - State Farm Insurance Agent"
Mariah Roland
April 23, 2026
"Maria is quick at her job and amazing! She helped lower my insurance by a lot and made the process to switch over super easy. (:"
"We truly appreciate the kind words! Our Roseburg State Farm team always strives to do our best — thank you for noticing. Natalie Kelley - State Farm Insurance Agent"
Jessica Roland
April 22, 2026
"Loved working with Samantha! She was kind and efficient! Definitely recommend!"
"Amazing! Thank you, Jessica. We appreciate your trust in our team and look forward to continuing to serve you as a valued State Farm customer. Natalie Kelley - State Farm Insurance Agent"
Tracy Sorbet
April 22, 2026
"The staff always assist me with everything, billing, policy information, updates, coverage, and they are the nicest people. I am glad I am with them."
"Thank you, Tracy, for being a valued part of the State Farm family. We love serving customers like you! Natalie Kelley - State Farm Insurance Agent"
Roxandra Pennington
April 20, 2026
"I've been with this State Farm office for years, even though I no longer live in Roseburg, because they are incredibly responsive and professional. Very understanding of my changing needs."
"Roxandra, your feedback truly made our day! We’re grateful for your loyalty and support. Thank you for choosing our Roseburg State Farm office. Natalie Kelley - State Farm Insurance Agent"
Lori LaRue
April 17, 2026
"Excellent service. My battery died and I called Natalie's office and talked to Sam. Sam told me exactly what I needed to do to get a jump. She texted me my policy info so it would be handy for the tow company. Within one hour, the tow company showed up and charged my battery and I was good to go. Thank you State Farm!"
"Thank you, Lori! Your review means a lot to us. We're glad we could help and we're here whenever you need us! Natalie Kelley - State Farm Insurance Agent"
TheBigJip
March 31, 2026
"They will save you every penny when your down bad, workers are nice and very sweet"
"Thank you for the review! We are glad we were able to help you with your insurance! "
Jilene Whitney
March 31, 2026
"Quick response whenever we need anything! As well as great customer service, thanks!"
"Thank you for the 5-star review, Jilene! We’re thrilled to hear you had such a great experience with us here in Roseburg. Natalie Kelley - State Farm Insurance Agent"
Aubry Brownson
March 27, 2026
"Maria is AMAZING. Anytime I have any issues, she’s quick to get on it and get everything fixed right away. Knowing I can reach out to her and get everything taken care of is extremely reassuring. Thank you for all of your help Maria!"
"We appreciate your trust in us, Aubry! We’re here anytime you have questions, need help, or want to review your policy. Natalie Kelley - State Farm Insurance Agent"
Deanna Crawford
March 17, 2026
"Had a great experience with state farm Maria inparticular. Was very helpful and explain things in detail, plus saved me money.. Great insurance company."
"We appreciate the kind words, Deanna! Our Roseburg team is always happy to help. Natalie Kelley - State Farm Insurance Agent"
Linda Eakin
March 11, 2026
"Natalie Kelley insurance is great Always solves needed situations. Been with them several years."
"Thank you for the great review! We appreciate your loyalty and business over the years! "
Vickie Norris
March 4, 2026
"I had the great opportunity to work with Sam to obtain renters insurance from this office. She was kind, professional, and answered all my questions. I couldn't recommend her more!"
"Thanks for the 5 stars, Vickie, and for being part of our Roseburg community! Natalie Kelley - State Farm Insurance Agent "
BrinK Gaming
February 27, 2026
"Laura has been such a great help getting me started with vehicle insurance, and providing me a fantastic experience overall. I cannot thank her enough 🙏🏽🙏🏽"
"Thank you for the 5* Review and kind words! I am so glad Laura was able to help you with your insurance and make it an enjoyable experience!"
Beckee Toy
February 26, 2026
"Gilaine was wonderful to work with; very responsive to our needs and provided a quick turnaround for a quote and securing the insurance we needed. Have been a customer of Natalie's for years and have always had great customer service."
"Thank you so much for your great review! We have appreciated your support throughout the years! Thank you! "
Lacie Phelps
February 19, 2026
"Best place to get insurance and best people to work with. Everytime you have a question they are right there."
"Thank you for the kind review! We love helping insurance matters be easy to understand. "
mp schaefer
February 18, 2026
"Natalie Kelley state farm and Maria have good quotes and great service. I appreciate their assistance, service and policies. 👍"
"Thank you! I’m so glad Maria was able to help you and provide exceptional service! "
Michelle Wagner
February 11, 2026
"Maria is so incredibly helpful and a great problem solver! Definitely has the customers best interest as a priority."
"Thank you for your Feedback! That truly made our day! We’re so grateful for your loyalty and support."
Edward conway IV
February 6, 2026
"They got me a rate 150$ lower than what I was paying per month. Samantha helped me with my car insurance quote and Maria helped with my life insurance."
"Thank you for the great review! I’m so glad we were able to help you with your auto and life insurance! Thank you! "
Kiersten Powell
February 6, 2026
"Laura was absolutely wonderful helping me with my auto policy, offering me better and cheaper coverage!"
"We’re thrilled to have exceeded your expectations! Thank you for sharing your experience. We look forward to doing business with you!"
Lena Puls
February 4, 2026
"Maria was wonderful to work with! She helped me set back up my auto insurance and even helped set up my DSS."
"Thank you so much for the great review! I’m so glad we were able to help get things set back up for you! We appreciate you! "