State Farm® Insurance Agent Natalie Kelley

"I had given up on finding insurance for my car. I found Natalie Kelley's office and got what I needed. The people there are all GREAT. Very kind and efficient. I'm really happy with Natalie Kelley State Farm and highly recommend them."

"The girls at the office are great and very friendly. They were super sweet to my kid as well and made him and myself feel at home."

"Maria was amazing and even though the rates couldn't sway, she was one of the most amazing people I've heard about switching policies. She is a saint for putting up with this call and deserves a raise or promotion."

"I had an appointment with State Farm today. I was filled with questions and confusion, which created a lot of internal chaos. Shelby and Maria took such good care of me. Shelby made my wait an enjoyable experience--I had a delicious cup of coffee and a lovely conversation with Shelby. (On a previous visit, Shelby helped me deal with a bunch of towing junk from my roadside services). During my appointment, Maria put all the insurance jargon into real terms for me to understand and even helped me save money without losing a bunch of coverage. Maria never made my questions feel silly, and she made me feel like my business was important. These two ladies reminded me why I have been with State Farm Insurance for over twenty-five years. Thank you so very much!"

"Big Rave to Maria with Natalie Kelley State Farm! After a very frustrating evening and next morning with roadside assistance, she came to the rescue and had my car unlocked within an hour of me reaching out to the office! Road side could not find anyone to unlock my car when I initially called them. My car had to sit over night to be dealt with the next morning. Then they still could not follow through. It was stressful and chaotic to deal with them. I called Maria and she was right on top of it. She had Austin from Roseburg Towing immediately dispatched out there. He was also fantastic! It was unlocked before I even arrived. I can not rate her high enough for the customer service I received from her! She is very efficient and knowledgeable any time I have had questions or concerns."

"Maria is wonderful. We transferred to this agent’s office and Maria was knowledgeable, efficient, responsive and personable."

"Kyra has been a huge help in bringing our State Farm account up to date. Her communication is on point."

"Natalie Kelley and her Staff is so amazing and helpful. I've been with State Farm for nearly 40 years and Natalie is the BEST agent I've ever had the pleasure of doing business with. HIGHLY RECOMMEND her and her Staff. 👏👏"

"Maria Bosell is the most AMAZING, CARING, and HELPFUL insurance agent I’ve ever worked with. She helped me out with all my questions after my car accident and checked on me when she could. Maria I appreciate you so much and thank you again for everything YOUR AWESOME!!!!’n"

"Best customer service EVER!! Maria always goes up and beyond making sure all your insurance needs are met. Wonderful company and wonderful people ❤️ thank you Maria 😊"

"I was trying to refinance my car, and the bank needed my insurance info, so I reached out to my agent, and Krista helped assist me with the info needed. It wasn't satisfactory enough for the loan agency, so they requested more info, so I again reached out to Krista for help, and she happily complied. Then, a 3rd time! They reached out and we're asking for the same thing we'd just sent to them so again I had to ask her to send more info, and during the whole process she made me feel at ease and apologized herself even though she had the right info given to them. So thank you, Krista, at Natalie Kelley State Farm for going the extra mile for me in the hot mess the loan company was making over it all!"

"I have been with State Farm for 3 years now. I spoke with the sweetest, super helpful gal today! Maria- thank you for being so helpful and looking out for my best interest for our coverage! 🙂"

"Maria is absolutely the best agent I’ve had in 20 years. Since I was an agent. Her customer service is unrivaled and she truly cares for people. I appreciate you!!"

"Maria helped me understand all the is to know about insurance. This was my first time getting insurance on my own and I had a lot of questions and she kindly answered all of them. I would highly recommend her to anyone of my friends and family and anyone looking for great service."

"Shelby was a great help !"

"Wonderful people! “Maria especially”, is a very professional and knowledgeable individual. Please take note to her attention to detail and remarkable attitude."

"I have been with State Farm for several years and am very pleased with their customer service. The staff are friendly and courteous. When I have questions they are prompt to respond and take the time to explain my questions or concerns regarding my policies and rates."

"They are awesome here and Maria is the best"

"In a complicated insurance transfer, Maria went the extra mile to research , plan and execute the procedure. I appreciate so much her thoroughness and willingness to help provide information and security related to my insurance needs. I know I am in good hands now."

"Shelby was very knowledgeable and thorough with the work. I would definitely recommend and go back because of her excellent customer service."

"Ever since I switched from my previous insurance I haven’t had any stress. Shelby was a great help and really pushed me in the right direction when deciding what coverage I want to go with. I knew that I was in trusted hands and it shows that their team is strong and prepared for anything."

"Shelby was very helpful! I don’t know why you would go to any other person other than Shelby!"

"I called in with questions regarding my policy and Shelby was so helpful. She walked me through everything with such ease and really made my experience a positive one!"

"Shelby was great help and really nice. She made things really easy unlike other customers service representatives."

"I’ve been with Natalie Kelly State Farm for years! Maria is so helpful and always explains things in understandable ways. She has outstanding customer service and very helpful. SF has saved me money and I have great coverage. Highly recommend them!"