State Farm® Insurance Agent Natalie Kelley

"Maria the office manager helped me and got me in and out with a quote and got me all set up. After it was done with in the office she texted me updates and checked in on me. I do recommend her and Statefarm. We will see how it goes as far as claims but so far so good."

"Shelby has always been the one answer the phone and been delightful every time. Now I’m navigating purchasing a home and Shelby has been fantastic with all my questions. Best agents in town."

"Friendly and affordable"

"Shelby went above and beyond for me in shopping for a more affordable homeowners policy. The savings were unbelievable. Unfortunately wildfire risk made it unattainable for me. Through the ups and downs Shelby was quick, efficient, professional, and very caring. She obviously likes her job and the people she encounters. She even contacted an associate to help me "shop". I was impressed with her professional and caring character. She's a gem!"

"I switched to State Farm about a year ago for vehicle insurance after having a bad experience with another well-known company. I was lucky enough to contact Maria, one of the local agents in Roseburg. She has been wonderful and has always worked hard to get me the best rates. She is very knowledgeable, punctual and professional. Maria single-handedly turned the dreaded chore of finding the right car insurance into a pleasant experience. All of the staff in Natalie Kelley's office have always been helpful and easy to work with, but Maria is exceptional. I highly recommend this office."

"Absolutely grateful for State farm insurance. I had a huge problem with increased premiums from a former insurance due to extremely incorrect information on LexisNexis (a consumer business some insurance companies run your name through Instead of the Motor Vehicles department). So I had a hard time finding low rates even though I have a squeaky clean driving record through the Motor Vehicles department since 2011. Maria at State Farm found a solution and hooked me right up.. And.. with the lowest rates I have had in a few years. I'm extremely grateful and so much less stressed out. It's SO nice to know State Farm is still in this business to help people and not just to profit from people. My parents had State Farm for 30 years. My mom still has State Farm, and my therapist has State Farm. Now I have State Farm also and realize I should have done this a long time ago. Thank you again Maria and State Farm for your excellent service and using that incredible insurance brain of yours 😁"

"Great service and even saved me a ton on my auto insurance!"

"After purchasing a new car, my previous insurance agent quoted me a new policy that seemed very high to me. Shelby helped to review my policy as part of Natalie Kelley's team and saved me a ton on my monthly payment while keeping the good coverage I was upgrading to."

"Shelby was very helpful and knowledgeable. A pleasure to work with"

"Such a kind group,,,I don't dread talking to my insurance company,,,I actually enjoy our conversations,,,thank you"

"Unwanted marketing calls from this insurance agent"

"Help me get the app set app and everything going cause.I just bought a new vehicle and I got it insured right away.So I'd very much appreciate it.Thank you"

"I have no complaints they are always available to help anytime n Maria and the staff are very professional ... Highly recommend them at Natalie Kelly's State Farm."

"Great service. Easy and convenient."

"Maria was on it! I changed to this insurance and saved alot of money and time. Thanks Maria!"

"We were in need of an upgrade to our insurance, we perused the "Web" for a new agent. Natalie Kelley State Farm, has been in business for more than 10 years, and it was a great choice for us. Maria Carton, was the representative in the office that helped us. We optimized all our insurance needs for home and auto. Great service, helped us realize significant savings, on all our policies. Highly recommend this agency for all your insurance needs"

"Very accommodating.. Shelby was super nice and helpful"

"We switched to State Farm and Natalie's office a few years ago. We work with Maria on our auto, home and business insurance. Maria is always on top of things and wonderful to work with. I highly recommend the whole team at Natalie's office."

"To me, it's not about the company. It's about how I am treated. Natalie is the reason I use State Farm! She has been ontop of everything that has needed addressed. She cares and that makes all the difference to me. I recommend her to anyone that needs insurance assistance."

"I just switched to State Farm because Liberty Mutual raised my cost $500 this last policy renewal with no accidents or claims in 25 yrs. So I went on Insurify.com and rec’d quotes from a few companies. This particular one was not pushy and very professional and very pleasant. By the way they saved me about $800 a yr. for the same coverage and better deductibles! Thank you cuz now I can relax knowing I’m not being taken advantage of!"

"Nice folks"

"My previous insurance company quit doing homeowners insurance and so I had to find a new company. I liked the location of this office and decided to give it a try. With a copy of my old policy in hand, Maria was able to get me started within that 1 visit. So far, so good!"

"Great people to work with"

"I have recently been transferred to Natalie's State farm office. My agent retired. I have not met them personally yet. But look forward to it. I have called a couple times now and found the people I've talked to amazing. Very informative and professional."

"My agent Maria is always very quick to respond and works diligently to get me great rates. Fantastic team!"