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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Isabella Kornoff

June 25, 2025

5  out of  5
rating by Isabella Kornoff
"Amazing customer service! Quick responses, very helpful and informative 😁"
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Mrs. T

June 20, 2025

5  out of  5
rating by Mrs. T
"This office and the people in it are fabulous and so good at what they do! I've worked with them both professionally and personally! Maria is incredibly responsive, kind and knowledgeable. Their quotes are fair and affordable! I'm hooked!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Larry Phillips

June 20, 2025

5  out of  5
rating by Larry Phillips
"I appreciate everything you guys do. I'll send anyone here. They've been so good to us Ive had no issues."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Andy Saunders

June 18, 2025

5  out of  5
rating by Andy Saunders
"Very informative and kind"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Kara Thompson

June 9, 2025

5  out of  5
rating by Kara Thompson
"I can't even begin to express my gratitude towards every single person who's helped me since I switched over to here. They are so patient with me. Im not ever switching insurance companies 😇"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Kiah Wright

June 5, 2025

5  out of  5
rating by Kiah Wright
"I appreciate their promptness and professionalism!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Erik High

June 5, 2025

5  out of  5
rating by Erik High
"Shelby is great, everyone in office is very helpful and considerate, A+ customer service"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Ashleigh Ross

June 5, 2025

5  out of  5
rating by Ashleigh Ross
"Shelby has been amazing. She brought up that I could get better coverage through State Farm for less than I was paying for my old car insurance and she was right. She has also been very helpful and answered my questions about my bill and when I need to get my windshield replaced."
We responded:
"Thank you for the wonderful review!! We appreciate your feedback and I’m glad to hear Shelby was able to help you with your insurance! We look forward to working with you!"
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Maria Bosell

June 4, 2025

5  out of  5
rating by Maria Bosell
"This is such a personable State Farm office! Everyone there does an amazing job, they are very friendly and they are all fully licensed! They were able to help set up my auto insurance, renters insurance, life insurance, even life insurance on my kiddos, additional liability insurance to protect my butt from being sued, etc. I love having a local office as well. I would highly recommend any of the lovely ladies in the office! ❤️"
We responded:
"Thank you Maria! We appreciate you and your business! "
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Renee Rucker

June 4, 2025

5  out of  5
rating by Renee Rucker
"I have been with Natalie Kelly Insurance for quite a few years now they have been nothing but amazing honest and helpful for every question I’ve asked Recently, I had a chip in my window that started to run across my windshield as soon as I noticed I called in for questions and Shelby helped me with everything that I had to do🥰 By the end of the day, everything was taken care of , the glass company had called me for an appointment! Amazing! They have been there for me for everything I’ve ever needed 🥳"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Destiny Burnett

June 2, 2025

5  out of  5
rating by Destiny Burnett
"Jen helped me set up my life insurance policy. She was very understanding and explained everything very clearly. I would recommend asking for her if you get a chance to!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Asheley Starr

May 29, 2025

5  out of  5
rating by Asheley Starr
"Natalie Kelley’s office had been nothing short of amazing. I have been insured with them for several years and they always go above and beyond. Shelby is the absolute best!! She is fast, professional, and efficient. Recently, my truck was totaled by someone that ran a red light. Natalie’s office checked on me several times and were very caring, they went above and beyond. Additionally, the entire process with State Farm was seamless. From the exceptionally kind lady that took the initial call, to my claim handler, and all the people in-between, State Farm made a horrific situation bearable. I would recommend Natalie, Shelby, and this company to anyone! Five stars isn’t enough and neither is thank you, but thank you a million times!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Natalie Sneberger

May 28, 2025

5  out of  5
rating by Natalie Sneberger
"My agent worked with me to give me the best prices. Very sweet. She Listened to my needs. We exchanged conversation about our kids driving experiences. Felt more like a friend that I was speaking to."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Dave Grammon

May 13, 2025

5  out of  5
rating by Dave Grammon
"WELL DONE! Excellent job by Maria getting the quotes quickly for the rentals and saving us at least 50% on our insurance! Natalie Kelley - State Farm has been our "go to" insurance company for several years now. Thank you!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Angela Hargrave

May 6, 2025

5  out of  5
rating by Angela Hargrave
"Very helpful and professional!"
We responded:
" Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us. Your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Cody Carton

May 5, 2025

5  out of  5
rating by Cody Carton
"Maria at Natalie Kelley’s office has gone above and beyond for me on numerous occasions regarding my policy. Maria is professional and knowledgeable and I would recommend anyone looking for great rates and customer service to get ahold of this office."
We responded:
"Thank you for the great review! We are so happy that Maria was able to help you with your insurance and we look forward to working with you."
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Tracy Tucker

May 2, 2025

5  out of  5
rating by Tracy Tucker
"This team of professionals will take great care of you for all your insurance needs!"
We responded:
"Thank you for reviewing our State Farm office! We strive to provide great customer service! "
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Cameron Calise

May 1, 2025

5  out of  5
rating by Cameron Calise
"I have been with Natalie through State Farm since I bought my first car, they’ve always gone above and beyond to ensure I am getting the best rate on quality coverage"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Alec Ravana

April 14, 2025

5  out of  5
rating by Alec Ravana
"Im getting my first car in a while, and for having been uninsured and a new-ish driver, Maria found me an affordable quote with life insurance bundled as well! Thank you so much for your expertise 😌"
We responded:
"Thank you for your wonderful feedback! We’re so glad that Maria could help you secure an affordable quote for your car and life insurance. Congratulations on your first car! If you have any questions or need assistance down the road, please feel free to reach out."
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Elisha McDermott

April 5, 2025

5  out of  5
rating by Elisha McDermott
"Maria was so helpful and friendly. Couldn’t have had a better experience. Would rate 10/10"
We responded:
"Thank you so much for your fantastic review! We’re delighted to hear that Maria provided you with such a helpful and friendly experience. Your satisfaction means the world to us! If you ever need assistance in the future, don’t hesitate to reach out. We appreciate your 10/10 rating"
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Shaylee Goodman

April 1, 2025

5  out of  5
rating by Shaylee Goodman
"I’ve been with Natalie Kelley State Farm for as long as I can remember. Highly recommend!"
We responded:
"We are thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there’s anything else we can do to help, please let us know!"
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Boyd B

March 25, 2025

5  out of  5
rating by Boyd B
"Gilaine is amazing to work with, very prompt and professional. Defiantly recommend to use for all your insurance needs."
We responded:
"Thank you for the great review! We are so happy Gilaine was able to help you with your insurance and we look forward to working with you! Thank you! "
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Carolyn Castleman

March 20, 2025

5  out of  5
rating by Carolyn Castleman
"Shelby F. was so incredibly informative and helpful in answering all my questions about insurance, and State Farm. Even though I’m not a client yet, I know that when I’m ready to start a policy, I’ll be going straight to Shelby. Highly recommend!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Shelby was able to help you with your insurance questions. We look forward to assisting you when you’re ready to start a policy. Your recommendation means a lot to us!"
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Levi Buchanan

March 6, 2025

5  out of  5
rating by Levi Buchanan
"Always quick to answer and great communication from the team here!"
We responded:
"Thank you for your kind words! We’re glad to hear you appreciate our quick responses and communication. If you need anything else, just let us know!"
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Ivakay Mead

March 6, 2025

5  out of  5
rating by Ivakay Mead
"Love this office. Always professional and courteous."
We responded:
"Thank you For your wonderful review! We’re glad to hear you appreciate our professionalism and courtesy. We look forward to serving you again!"