State Farm® Insurance Agent Natalie Kelley
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
bruce manchester
August 13, 2025
5
out of
5
rating by bruce manchester
"We were in need of an upgrade to our insurance, we perused the "Web" for a new agent. Natalie Kelley State Farm, has been in business for more than 10 years, and it was a great choice for us. Maria Carton, was the representative in the office that helped us. We optimized all our insurance needs for home and auto. Great service, helped us realize significant savings, on all our policies. Highly recommend this agency for all your insurance needs"
Josh/ Walker
August 8, 2025
4
out of
5
rating by Josh/ Walker
"Very accommodating.. Shelby was super nice and helpful"
We responded:
"Thank you for your review! We appreciate your feedback and are glad to know that you had a positive experience with our State Farm team. We’re here to help!"
Kevin Eckerman
August 7, 2025
5
out of
5
rating by Kevin Eckerman
"We switched to State Farm and Natalie's office a few years ago. We work with Maria on our auto, home and business insurance. Maria is always on top of things and wonderful to work with. I highly recommend the whole team at Natalie's office."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Darcy Campbell
July 31, 2025
5
out of
5
rating by Darcy Campbell
"To me, it's not about the company. It's about how I am treated. Natalie is the reason I use State Farm! She has been ontop of everything that has needed addressed. She cares and that makes all the difference to me. I recommend her to anyone that needs insurance assistance."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Annie Richter
July 29, 2025
5
out of
5
rating by Annie Richter
"I just switched to State Farm because Liberty Mutual raised my cost $500 this last policy renewal with no accidents or claims in 25 yrs. So I went on Insurify.com and rec’d quotes from a few companies. This particular one was not pushy and very professional and very pleasant. By the way they saved me about $800 a yr. for the same coverage and better deductibles! Thank you cuz now I can relax knowing I’m not being taken advantage of!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Al Jenkins
July 29, 2025
4
out of
5
rating by Al Jenkins
"Nice folks"
We responded:
"Thank you for your 4-star review! We appreciate your feedback and are glad to know you had a positive experience with our State Farm team. If there is anything we can do to make your insurance experience even better, please let us know!"
summer clarke
July 29, 2025
5
out of
5
rating by summer clarke
"My previous insurance company quit doing homeowners insurance and so I had to find a new company. I liked the location of this office and decided to give it a try. With a copy of my old policy in hand, Maria was able to get me started within that 1 visit. So far, so good!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Gavin Fisher
July 24, 2025
5
out of
5
rating by Gavin Fisher
"Great people to work with"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Rebecca Albin
July 18, 2025
5
out of
5
rating by Rebecca Albin
"I have recently been transferred to Natalie's State farm office. My agent retired. I have not met them personally yet. But look forward to it. I have called a couple times now and found the people I've talked to amazing. Very informative and professional."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Kent Klahr
July 15, 2025
5
out of
5
rating by Kent Klahr
"My agent Maria is always very quick to respond and works diligently to get me great rates. Fantastic team!"
We responded:
"Thank you Kent for the 5 Star Review!! We strive to make insurance easy to understand while providing the best customer service. Thank you for your business! "
shayna candelaria
July 11, 2025
5
out of
5
rating by shayna candelaria
"Great customer service by all the staff!"
We responded:
"Thank you for your great review!! We appreciate your business and happy to help you with all your insurance needs! "
Kristopher Brown
July 8, 2025
5
out of
5
rating by Kristopher Brown
"Have been a State Farm customer for many years and they have always done right by me. Claims are smoothly processed and friendly whenever I have had a question. Highly recommend!"
We responded:
"Thank you! This means a lot to us! We appreciate your business, and are glad we’ve been able to help make the insurance and claims process smooth for you! "
V Patel
July 8, 2025
5
out of
5
rating by V Patel
"Very happy with state farm employee and work with them about my auto policy and any other concern they are always happy to help if I have any questions thank you state farm"
We responded:
"Thank you for the great review! We appreciate your loyalty over the years! "
Leanne Reynolds
July 7, 2025
1
out of
5
rating by Leanne Reynolds
"100% incompetency at this agency from top to bottom.. Highly recommend going to either Zack Scoglie @ Country Financial or Eric Thoreson @ Farmers. They both have excellent customer service, clear communication, and follow through. This agency should be your last resort."
We responded:
"Hi Leanne, I know Shelby has contacted you and your husband and apologized for the delay in processing your request. This was the first one she had done and hit a few stumbling blocks. We are processing this as quickly as possible and we have asked corporate to rush this. Please accept our apologies for the delay. I am sorry for the inconvenience, we really do strive to provide the best customer service. Thank you for your grace and understanding in this situation. "
Seth Petty
July 7, 2025
5
out of
5
rating by Seth Petty
"Jenn was the best A1 customer service and the best pricing look forward to continuing this partnership ⚡!"
We responded:
"I’m so happy Jen was able to help you get all of your insurance set up with us. We look forward to working with you! "
Maryann Raney
July 4, 2025
5
out of
5
rating by Maryann Raney
"The experience of getting insurance was quick and easy. The customer service was excellent. I couldn't ask for more."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Richard Willbur
July 3, 2025
5
out of
5
rating by Richard Willbur
"I went in to get renters and check on auto any Maria was great. I walked out with all the coverage I wanted. Thank you all."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Shelly Jostad
June 26, 2025
5
out of
5
rating by Shelly Jostad
"Everyone is always very helpful and explain everything about coverage so I can understand easier."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
keanu christner
June 26, 2025
5
out of
5
rating by keanu christner
"i needed help with making my claims on a non-business day, ended up texting and getting a response back very quickly even on their days off!!! they’ve always answered my questions and aren’t pushy about things. i would recommend this state farm rather than other insurance companies because of the peace of mind!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Isabella Kornoff
June 25, 2025
5
out of
5
rating by Isabella Kornoff
"Amazing customer service! Quick responses, very helpful and informative 😁"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Mrs. T
June 20, 2025
5
out of
5
rating by Mrs. T
"This office and the people in it are fabulous and so good at what they do! I've worked with them both professionally and personally! Maria is incredibly responsive, kind and knowledgeable. Their quotes are fair and affordable! I'm hooked!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Larry Phillips
June 20, 2025
5
out of
5
rating by Larry Phillips
"I appreciate everything you guys do. I'll send anyone here. They've been so good to us Ive had no issues."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Andy Saunders
June 18, 2025
5
out of
5
rating by Andy Saunders
"Very informative and kind"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Kara Thompson
June 9, 2025
5
out of
5
rating by Kara Thompson
"I can't even begin to express my gratitude towards every single person who's helped me since I switched over to here. They are so patient with me. Im not ever switching insurance companies 😇"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Kiah Wright
June 5, 2025
5
out of
5
rating by Kiah Wright
"I appreciate their promptness and professionalism!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."