State Farm® Insurance Agent Natalie Kelley
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
aimee wilhite
August 29, 2024
"I was trying to refinance my car, and the bank needed my insurance info, so I reached out to my agent, and Krista helped assist me with the info needed. It wasn't satisfactory enough for the loan agency, so they requested more info, so I again reached out to Krista for help, and she happily complied. Then, a 3rd time! They reached out and we're asking for the same thing we'd just sent to them so again I had to ask her to send more info, and during the whole process she made me feel at ease and apologized herself even though she had the right info given to them. So thank you, Krista, at Natalie Kelley State Farm for going the extra mile for me in the hot mess the loan company was making over it all!"
"I love to hear stories like this! This is what we strive for - going above and beyond for our customers. We appreciate the 5 Star Review. I am happy we were able to get this resolved for you. "
Stefanie Cummings
August 23, 2024
"I have been with State Farm for 3 years now. I spoke with the sweetest, super helpful gal today! Maria- thank you for being so helpful and looking out for my best interest for our coverage! 🙂"
"Thank you so much for the 5 Star Review!! Maria is awesome and I’m happy she was able to help you with all of your insurance coverages! We appreciate your support! "
Angela Borelli
August 1, 2024
"Maria is absolutely the best agent I’ve had in 20 years. Since I was an agent. Her customer service is unrivaled and she truly cares for people. I appreciate you!!"
"Thank you for the wonderful 5 Star Review. We love helping people with their insurance and providing the very best customer service. "
Haliegh Schamel
July 30, 2024
"Maria helped me understand all the is to know about insurance. This was my first time getting insurance on my own and I had a lot of questions and she kindly answered all of them. I would highly recommend her to anyone of my friends and family and anyone looking for great service."
"Thank you for the 5 Star Review! Insurance can often be overwhelming, especially when you’re just getting started. I am so happy Maria was able to help and answer all of your insurance questions! "
J Jay
July 27, 2024
"Shelby was a great help !"
"Thank you for the 5 Star Review! So glad Shelby was able to help you with your insurance questions. We appreciate the support!"
77_k20_4x4
July 27, 2024
"Wonderful people! “Maria especially”, is a very professional and knowledgeable individual. Please take note to her attention to detail and remarkable attitude."
"Thank you for the 5 Star Review! I am so glad we were able to help you with your home and auto insurance. We strive for excellent customer service, and i'm very happy to here about your experience with Maria - she is wonderful! "
Leah Schlesinger
July 26, 2024
"I have been with State Farm for several years and am very pleased with their customer service. The staff are friendly and courteous. When I have questions they are prompt to respond and take the time to explain my questions or concerns regarding my policies and rates."
"Thank you for the 5 Star Review. I appreciate your continued support over the years. I am so glad we are able to help make the insurance experience stress free and easy for you! We appreciate your loyalty over the years! "
Todd Dunaway
July 25, 2024
"They are awesome here and Maria is the best"
"Thank you Todd for the 5 Star Review!!! I’m so glad we were able to help you with your insurance and Maria is great!! We appreciate your business! "
Carol Beckley
July 24, 2024
"In a complicated insurance transfer, Maria went the extra mile to research , plan and execute the procedure. I appreciate so much her thoroughness and willingness to help provide information and security related to my insurance needs. I know I am in good hands now."
"Thank you Carol for the 5 Star Review and feedback on Maria! Maria is fantastic and loves helping people with their insurance needs especially the complex ones! Thank you for trusting us to help you with all of your insurance! "
Felly Komiyama
July 24, 2024
"Shelby was very knowledgeable and thorough with the work. I would definitely recommend and go back because of her excellent customer service."
"Thank you for the 5 Star Review!! Shelby is great and I’m glad we were able to help you with your insurance! "
Jacob Miranda
July 23, 2024
"Ever since I switched from my previous insurance I haven’t had any stress. Shelby was a great help and really pushed me in the right direction when deciding what coverage I want to go with. I knew that I was in trusted hands and it shows that their team is strong and prepared for anything."
"Thank you for the great review! I am so glad we were able to help you with your insurance- we appreciate your business! "
manuel munoz
July 23, 2024
"Shelby was very helpful! I don’t know why you would go to any other person other than Shelby!"
"Thank you for the 5 Star Review!! We appreciate you allowing us to help you with your insurance! "
Nikki Walker
July 23, 2024
"I called in with questions regarding my policy and Shelby was so helpful. She walked me through everything with such ease and really made my experience a positive one!"
"Thank you for the 5 Star Review. I am so glad we were able to help you with your insurance questions."
Ellen Montgomery
July 22, 2024
"Natalie Kelley Insurance is the BEST! Natalie and her Staff are wonderful and so easy to work with. HIGHLY RECOMMEND!!"
"Thank you so much for the awesome 5 Star Review!! We are so happy to help you with all your insurance needs. We appreciate you being a long term loyal State Farm customer! "
Yngouf Yngouf
June 14, 2024
"Shelby was great help and really nice. She made things really easy unlike other customers service representatives."
"Thank you for the great review! Shelby is fantastic at customer service and helping our customers! "
Rob Thomas
June 13, 2024
"I’ve been with Natalie Kelly State Farm for years! Maria is so helpful and always explains things in understandable ways. She has outstanding customer service and very helpful. SF has saved me money and I have great coverage. Highly recommend them!"
"Thank you Rob!! We are so happy we’ve been able to help you with your insurance. We appreciate your loyalty!"
kassie yeaney
June 11, 2024
"Shelby was a great help! Her professionalism as a receptionist was above and beyond. I’m very grateful for this helpful experience."
"Thank you for the great review! Shelby is a great addition to our team and takes great pride in her work! "
Sue Steward
June 10, 2024
"Maria is extremely professional and knowledgeable. She was quick to give me a competitive quote for my insurance needs. We switched our insurance and have been happy with our customer service and experience. My family and I highly recommend this office!"
"Thank you so much for the review! We are so happy we could help you with your insurance and answer all your questions. "
Ellen Heck
June 6, 2024
"Each time I have contacted this office I have requested Maria Bosell because she knows how to answer any question I have. She will ALWAYS go the extra mile to make sure my needs are met and my questions are answered."
"Thank you for the great review! Maria is one of our agents in our office and does a great job! Thankyou for trusting us with your insurance! "
Wendy Gonzalez
June 6, 2024
"María is the best. She made the process of switching multiple cars from another agency, super easy. She was so helpful!"
"Thank you for the great review!! We are so happy to have you as a customer! I’m glad we were able to make the process easy to switch your autos to us! Thank you! "
Muriel Stroud
June 6, 2024
"Maria was so helpfull! And she answered all my questions. She was very patient with me as well. Would recommend her to anyone!"
"Thank you for the 5 Star Review! I’m so happy Marie was able to help you with your insurance and answer all your questions! "
Rhonda Richardson
June 6, 2024
"Maria was on it! I changed to this insurance and saved $30! Thank!!!!"
"Thank you for the 5 Star review! I’m so happy we were able to help you with your insurance and save you money!! Thank you! "
dean taylor
June 4, 2024
"I've been with Natalie Kelley at State Farm for over a decade and have never been disappointed. Her staff is always courteous and friendly. My most recent experience with Maria Bosell was no different, She provided solutions to my changing insurance needs promptly, and with a smile I don't think you could find a better insurance carrier, or agent."
"Thank you for the 5 Star Review! I am so happy that have met your expectations and been able to help you with your insurance needs over the years! We appreciate your continued support! "
Tyler Holland
June 4, 2024
"I worked with Maria, securing life insurance on myself and my son. She was diligent, attentive, knowledgeable and very professional. She assisted in finding the right life policies that suited my current needs and budget. I would certainly recommend this State Farm office to anyone."
"Thank you for the 5 Star Review!! Maria is awesome and I’m very happy we were able to assist you in securing the right life coverages for your family! This is so important. Thank you for your business and support. "
Tiana Hegdahl
June 1, 2024
"Shelby has been incredibly awesome,every time I call she always directs me the right way. It’s amazing having a front desk that is so sweet and compassionate.Im so happy to have been with Natalie Kelley and thank you for the staff always helping with the at most costumer care."
"Thank you so much for the great review! We are passionate about providing the best customer service! Thank you for being a loyal customer- we appreciate you! "